Refund and Return Policy
If you are at all dissatisfied with your order, please email us at hello@ntsdgaming.com within 14 days of arrival for an exchange, replacement, or full return & refund!
EXCHANGES
For exchanges, please mail out your return item. After we receive the return package, we will go ahead and ship out your exchange. Alternatively, you can purchase the exchange item you want - we will mail that out immediately and then issue you a refund after we receive your first order item.
RETURNS & REFUNDS
We believe in our products and their quality. If you are not 100% satisfied with your order, you have 7 days from the day it arrived to return the product for a full refund.
All items need to be shipped back in the condition they arrived in, preferably in original packaging. If your item is damaged in return shipping, we may not be able to issue a refund. Please package items carefully.
We will notify you after we've received your return package and you will be refunded on your original payment method! Please remember it can take some time for your bank or credit card company to process the refund.